Legal notice

Legal Notice

Business Information

MoChaiPaws is operated by a legally registered company in the People's Republic of China.

Business Registration Number: 91440106MADC10P06A

Contact

For any legal inquiries, please contact us at: customerservice@mochaipaws.com

We will respond within 48 hours.

VAT

MoChaiPaws is not currently VAT registered. Orders shipped to the EU or UK may be subject to local import duties or VAT upon arrival, which are the responsibility of the buyer.

Dispute Resolution

For consumers in the European Union: The European Commission provides an online dispute resolution platform, which you can access at https://ec.europa.eu/consumers/odr. We are not obligated to participate in dispute resolution proceedings before a consumer arbitration board, but we are always happy to resolve any issues directly — please contact us first at customerservice@mochaipaws.com.

Intellectual Property

All content on this website, including but not limited to text, images, product designs, and branding, is the property of MoChaiPaws and may not be reproduced without prior written consent.